FAQs
What makes Cuidiú different from other hosting companies?
In addition to offering top of the line hosting services for WordPress websites, Cuidiú offers additional services that customers could only receive from a separate marketing agency. These include fully customized website designs, digital advertising management, and email and SMS marketing management.
Where are my website files hosted physically?
Cuidiú purchases and resells hosting space from WP Engine which utilizes cloud-based servers based at various locations in the United States. Their platform is specially configured to optimize hosting for WordPress websites. You can learn more from their FAQs here.
What is your relationship with the digital marketing platforms you use for clients?
Cuidiú works with clients to help them manage digital marketing tools on platforms such as Facebook, Instagram, MailChimp, WordPress, Constant Contact, and many others. Cuidiú has no ownership or direct partnership with these companies and the client maintains ownership of the accounts associated with each platform before and after partnering with Cuidiú.
How can I connect with Cuidiú over the phone?
Cuidiú currently offers direct support via requests submitted through our form here. When helpful, calls can be scheduled via Zoom as needed during the support process. You can connect with Cuidiú via email anytime at support@cuidiu.net.
Where are you located?
Cuidiú staff are located in central Kentucky. Our mailing address is 1795 Alysheba Way Ste 7202, PMB 400215, Lexington, Kentucky 40509-2481. Our server space is managed by WP Engine, who has physical server space in several locations around the United States. You can learn more here.
What is your connection to RL Design?
Cuidiú and RL DESIGN LLC have shared ownership and Cuidiú operates as a DBA name for RL Design. You can learn more about RL Design here.
